Knowledge base Onboarding

Contact support. Let them know that you tested your phone number, and it did not work. - Onboarding Flowchart

Updated January 28, 2025

If you tried sending a text message through StudioHub to yourself, and it didn't end up working, please let us know by sending us an email at support@getmorestudents.com

Please make the subject line of your email: Phone number is not working.

In your email, please mention that you tested your phone number, and it did not work.

Tell them you didn't receive the message you sent yourself.

Once we receive this information we'll help troubleshoot this for you.

If needed we might contact you to request additional information.

Please pause this video, send the email to support before moving forward to the next video.

See you in the next video.